PERSEPOLIS™ CONCIERGE
OFFICIAL BRAND CLIENT SERVICES
Personal Attention. Distinguished Service. Lasting Relationships.
WELCOME TO PERSEPOLIS™ CONCIERGE
A DISTINGUISHED TRADITION OF CARE, DISCRETION & ENDURING TRUST.
At PERSEPOLIS™, we believe that exceptional creations deserve equally thoughtful service. Guided by our defining philosophy, Beauty of Civilization™, we consider every client relationship an essential part of the PERSEPOLIS™ experience.
From Beverly Hills, California, PERSEPOLIS™ offers personalized assistance across our collections of beauty, fragrance, jewelry, watches, fashion, and leather goods, as well as our artistic, cultural, and editorial services.
Whether you are exploring our collections, seeking information about an order, or inquiring about a cultural experience, we welcome the opportunity to assist you.
Your trust, satisfaction, and confidence in PERSEPOLIS™ are of the greatest importance to us.
PERSEPOLIS™ PERSONALIZED CLIENT ASSISTANCE
Thoughtful Guidance, Individual Attention & Dedicated Concierge Services
HOW TO SUBMIT YOUR INQUIRY
Clear Communication. Thoughtful Assistance.
Our Brand Concierge & Customer Service welcomes inquiries concerning:
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Products & Collections: Product information, specifications, availability, pricing, sizing, and selection.
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Orders & Purchases: Order confirmations, payment inquiries, order status, and purchasing assistance.
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Shipping & Delivery: Shipping information, delivery updates, tracking, and delivery concerns.
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Returns & Exchanges: Return requests, exchanges, damaged items, and order discrepancies.
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Jewelry, Watches & Fashion: Collection inquiries, sizing guidance, and product-specific questions.
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Art, Culture & Editorial: Exhibitions, cultural programs, reservations, book reviews, editorial services, and participation inquiries.
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Website & Technical Assistance: Shopping cart difficulties, checkout issues, account access, and website functionality.
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General Inquiries: Additional questions, feedback, suggestions, and matters relating to PERSEPOLIS™.
To help us understand and address your request efficiently, please provide a clear and detailed description of your inquiry. Where applicable, include your product name, order number, date of purchase, relevant details, and any supporting information.
For concerns involving a product or delivery, photographs may also be helpful.
The more clearly you describe your request, the better we can understand your needs and provide appropriate assistance.
Please do not include passwords, complete payment card numbers, or other sensitive financial information in your message.
RESPONSE TIME
We aim to respond to inquiries within 5–7 business days.
Some requests may require additional time depending on their nature, complexity, or the information needed to provide an appropriate response.
Every inquiry is important to us, and we appreciate your patience while we carefully review your request.
PERSEPOLIS™ CLIENT INQUIRY FORM
Send an Inquiry
OUR COMMITMENT TO CLIENT CARE
A Tradition of Respect, Attention & Enduring Trust
At PERSEPOLIS™, exceptional client care is an essential expression of our philosophy, Beauty of Civilization™. Our commitment extends beyond every purchase, inquiry, or individual experience, reflecting our dedication to lasting relationships built upon trust, discretion, transparency, and mutual respect.
As the official PERSEPOLIS™ brand concierge, we approach every inquiry with thoughtful attention, professionalism, and an appreciation for each client's individual needs.
Whether assisting with our luxury collections, providing guidance on purchases and orders, or facilitating inquiries about our artistic, cultural, and editorial experiences, we strive to ensure that every interaction reflects the refinement, integrity, and personal attention associated with PERSEPOLIS™.
PERSEPOLIS™ Official Brand — Beauty of Civilization™.